GENEWIZ is seeking an Associate Customer Support Scientist I to join our Technical Support department working remotely on an evening shift. The first 8 weeks of this position will be on a part-time schedule (25 hours per week) from 1:30PM to 6:30PM US/ET for training purposes. This role will be full-time (40 hours per week) upon successful completion of the initial training period.
Upon completion of the training the schedule for this role will be from 1:30PM to 10:00PM US/ET. The ideal candidate will work the evening shift to support several business lines. This position is a non-bench role that works closely with customers and the lab in order to effectively manage the customer interaction with GENEWIZ.
Title: Associate Customer Support Scientist (Remote)
Location: Remote based
GENEWIZ is a leading global genomics service company and trusted provider for DNA sequencing, gene synthesis, molecular biology, next generation sequencing, bioinformatics, and GLP regulatory services.
From the company’s founding, GENEWIZ has maintained its unwavering commitment to providing customers with the best value. Excelling in both science and customer support, GENEWIZ is dedicated to accelerating scientific discovery, as well as to developing and delivering innovative solutions for translational medicine and healthcare. Easily accessible around the world, GENEWIZ is the preferred partner at leading academic, pharmaceutical, biotechnology, agricultural, government, and clinical institutions.
GENEWIZ employees have a winning attitude and champion innovation, teamwork and accountability through a results-oriented, customer-centric, and fun culture. We offer various health and financial benefits, learning opportunities, competitive compensation, rewarding bonus programs, and a wide range of work/life benefits designed to make your life easier.
Visit our Careers page at www.genewiz.com/careers to view our open positions and apply.
Connect with us on LinkedIn and Twitter @GENEWIZ
GENEWIZ Global Headquarters
115 Corporate Boulevard, South Plainfield, NJ 07080 | +1-908-222-0711 | +1-908-333-4511
We welcome and value diversity, to ensure that our work benefits from a broad range of viewpoints and perspectives. Our growing global reach gives us the opportunity to bring to our business an even richer diversity of experiences and capabilities. For assistance in the application process, please reach out to HR.Recruiting@brooks.com or call (978) 262-2400.
Review EEO Law & EEO Statement Here (PDF).Excelling in both science and customer support, GENEWIZ is dedicated to accelerating scientific discovery, as well as to developing and delivering innovative solutions for translational medicine and healthcare. Provide support to other services supported by Technical Support and to related GENEWIZ/ Brooks Life Sciences business units. GENEWIZ is seeking an Associate Customer Support Scientist I to...